Gateway Update Log: 2.25.45.23

By -

Update Log: 2.25.45.23

NEW FEATURE A new “Quick User Management” page has been posted to the Agent’s Settings menu.  This allows you to perform multiple simple tasks for any of your merchant’s users such as reset passwords, use Log In As, and unlocking accounts.
ENHANCEMENT New search filters have been posted to the Agent dashboard in the Search Tile (Gateway ID and Merchant ID).  You can search for these numbers from the full Merchant Listing Page as well.
ENHANCEMENTMerchant Name, Gateway ID, and User Account Number have been added to the subject line and message body of Support Requests completed by your merchants.  They will be auto-filled based on the credentials with which the merchant is logged into the system.
ENHANCEMENTThe HPP documentation has been modified to reflect the date format we use everywhere in the API docs (YYYY-MM-DD)
ENHANCEMENTChanged the default selection of the Top Merchants By QTY/Volume tiles on the Agent Dashboard to be the “Current Month”.
FIXOn the Merchant Listing Page, the “Log In As” was not sorting with the rest of the functions in its row.  This has been corrected so it sorts properly.
FIX We changed the "No Results Found" panel on the User list to correctly hide after you click the Add New User button.

Comments

Post a Comment

Popular posts from this blog

Merchant Account Cancellation Fees

By -
It is a standard practice in the industry to charge an early termination fee. This is understandable - considerable time and effort goes into underwriting and boarding a new account, time is spent on customer service, etc. An early termination fee is a way for a merchant account provider to make sure they will recoup their initial investment into a new merchant account. These fees are usually range from $200 - $500 depending on the provider. However, some entities enact extremely unethical early termination fees. For example, some merchant account providers will charge a mutliple on the earnings from the largest volume month over the past 12 months. Some providers will go so far as charge a multiple on their profit + interchange + dues and assessments! Two examples that I have encountered: 1) Big Bank - I had a merchant processing with this bank. They wanted to cancel, and were prepared to pay what they thought was a $295 early termination fee. They receive a communication from the ban...
Read more

Flexible Pricing Controls

By -
At one time we were resellers of all the top gateways. Like our agents, we would cherry pick which gateway to use based on the needs of the merchant. That was until we built our own gateway from the ground up in an effort to eliminate a fragmented portfolio. Part of our inspiration for the rebuild was flexible pricing. We have all lost prospects to unavoidable fee structures. Most of the time there is nothing an agent can do about it. Or is there? With our gateway agents can do three things other gateways usually won't allow: Sell Below Buy Rate - Sell lower than your own costs or waive fees entirely. You have the power to create and market any pricing package you want. Feature by Feature Pricing - Virtually every feature can be sold with additional fees including Setup, Monthly, or Transaction basis. Charge by Basis Points - Charge merchants using basis points instead of a flat monthly or transaction fee. Flexible Pricing Controls
Read more